Shipping Info

LOCATION SERVICE COST SHIPPING TIME
United Kingdom Standard Shipping FREE for orders over £39 Otherwise £3 6-8 working days
Rest of world Standard Shipping FREE for orders over £39 Otherwise £5 3-15 working days

 

Shipping times commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.

* Notes:

1) Customs taxes vary by country and will be charged according to the local customs policies. If you are required to pay a customs fee, you will see the tax applied to your order once you confirm your shipping details and proceed to checkout.

2) We will make every effort to deliver your package ASAP. However, your package may be slightly delayed due to the influence of COVID-19.

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

PROCESSING

It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

Our warehouses are located in UK, Europe and China. In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. 

* Please contact our customer service within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.